The Ivy House Hotel Frequently Asked Questions:

We have a routine at home and particularly at bedtime how will you support this?

We understand how important routine is which is why we will come and visit you in your home to understand a detailed account of home life and replicate this as much as is possible at the hotel.

If you would like a favorite photograph on the night stand for instance, we will ensure that is available in the room. We will do everything to create a supportive environment for your loved one.

When do I need to arrive / collect?

Everyone’s schedule is different so when you make your booking we can agree timings and be as flexible as we can.

What do I need to bring?

You need to bring a holdall or suitcase with clothes and a wash bag. It is a hotel so should you forget your toothbrush don’t worry we will have one for you! Please ensure that everything is named. Please ensure that everything is named. If you are taking medication you need to bring this in a secure bag and would ask that this is placed in our lockable storage.

What is provided?

The Ivy Hotel will provide; all food and drinks, bed linen, towels and PC products (as necessary) and daily activities. A daily menu will be shared separately.

What does a typical day at the hotel look like?

  • Envisage Ivy House but with bedrooms! It is important that the hotel doesn’t resemble in anyway a residential care home and mimics as much as possible the gentle life at home that you have created.
  • No day will be the same at the hotel much like Ivy House, however there will be an activities programme available during the day tailored to our guest’s interests. Because of the proximity to the seafront there will be regular outings (weather dependent).
  • It is important that guests have the opportunity to leave the hotel each day should they wish and companion’s will be available to support their excursion should they be needed. There will also be opportunities for guests to be transported from the hotel to Ivy House to enjoy a session there should they wish.
  • Breakfast will be served in the dining room or in individual bedrooms.
  • A cooked meal will be served at lunchtime
  • A light supper will be served after 5.30pm
  • Morning and afternoon refreshments will be available throughout the day.

The Hotel with a Difference


Anyone who is caring for someone with dementia needs regular breaks.

The Ivy Hotel is open 7 days a week, with 14 rooms available to book.

Would you like to find out more about the hotel and the costs, simply get in touch


Ivy House is a safe and nurturing environment providing support during the day, with a host of activities to support people with dementia in Eastbourne. Ivy House gives a tailor made approach to dementia therapy providing engagement for guests and respite for carers.

If you would like to get in touch with Ivy House and see how we can help

you and your family simply get in touch. We would love to hear from you.

  • w-facebook
  • Twitter Clean